Sooner Lock & Key

Master Key System

Residential and Commercial

Automotive Ignition

Access Control Systems

Returns, refunds, and exchanges policy

How To Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect, or something wrong within the span of sooners control. Your item must be returned within 30 days of your purchase.

  1. Please email soonerlockkey@hotmail.com to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:
         Sooner Lock & Key
         5515-c S. Mingo RD.
         Tulsa, OK, 74146
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned, these are:

  1. ANY item that may be cut or programmed can NOT be returned only exchanged to correct an issue within the span of Sooner Locks control.
  2. ANY lock purchased and keyed to you spicification (Rekeyed)

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.